How to add a new secure credentials on my account?

<aside> 🚀 the calldesk builder allows to create a vocal virtual voice agent easily and deploy them in minutes.

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<aside> 🔒 To access and interact with the Builder view, you need the Build role over the account. Please note some components are accessible with the Supervision role, like Flash messages or Training.

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Build Create smooth conversations, with no code required

✅ Choose your voice agents language, tone, and voice

✅ Edit your conversation's script in a few clicks

✅ Save time with our ready-to-use modules

Supervision Adapt the behavior of your voice agents, day-to-day

✅ Add flash messages in a few clicks

✅ Define and enrich the intents to understand

✅ Train your voice agents and improve the understanding rate

✅ Easily assess your model reliability

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Steps to create your voice agent

Bot setup

1. Build the conversation script

2. Add entities

3. Add intents and utterances

4. Adjust settings

5. Save changes & deploy your voice agent

6. Chat with your voice agent

Bot tools

1. Train your voice agent

2. Reload a previous version

3. Create discussion tests to avoid errors

4. Manage users & roles

Day-to-day business management

1. Add flash messages

2. Source Files

Bot channels

Deploy your agent on the SMS channel

Deploy your agent on the WhatsApp channel