<aside> 🗺️ The script is the core component of a vocal virtual voice agent: it describes how the conversation between the bot and the caller will unfold.

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List of the actions you can use

Guide to use conditions on edges

Entry node

Say action

Studio actions

Context action

Comment node

Custom action

Set action (depreciate)

Update action (depreciate)

Transfer action

Play DTMF action

Play audio action

A/B Test

Modules

Hook node

Checkpoint

API action

Salesforce Action

Done Action

Comment node

Edges

How to use the fallback script?

Fallback script