Settings allow you to adjust some voice agent settings, such as language or voice, and connect it to the outside world through a phone number, SIP trunk, or API connection.
This section is divided into 5 parts.
The Classic callbot means that your bot will only use one ASR, no entities, no custom actions and only one NLU model is available.
The Best-of-breed callbot means that the bot will have multiple ASRs running in competition, entity recognition and custom actions enabled, and multiple available NLU models will be available.
Your bot's language choice influences the availability of system entities, system intents, and voices.