<aside> 👋🏽 Welcome to the calldesk studio documentation!

Here is where you can find useful documentation to get to know how to use the studio to build your voice agents and deploy them to production.

</aside>

Learn how to use the studio

Design your conversation script and deploy your voice agent

Builder

Listen to phone calls and analyze conversation transcripts

Calls

Analyze your voice agent performance through intuitive dashboards

Embedded analytics

Learn to build a production-ready use case

Build an IVR use case

Build an IVR use case

Build an API use case

Build an API appointment-taking use case

Learn how to design great conversations

9 caller experience tips

9 CX tips - Delivery pack

Work with calldesk APIs

calldesk allows you to interact with your data and bots through dedicated APIs.

<aside> 🌍 Our API public rollout policy is based on our user's requests: please contact our support to emit public rollout API request.

</aside>

How to use stateless chat API

Chat API endpoint technical documentation

<aside> ℹ️ We are currently releasing a stateful chat API. If you’re interested in accessing it in the beta version, please contact our support team.

</aside>

How to use copilot API

Copilot API endpoint technical documentation

How to use appointment booking API

Appointment booking API endpoint technical documentation

How to integrate your custom Name Entity Recognizer?

Integrate your custom NER

Train you on the calldesk studio!

How to monitor you AI-powered voice agent

How to make your vocal assistant better

How to become a callbot builder

Manage the project methodology with your client

Ticketing board