<aside> 🔒 To access to Embedded analytics view, you need the Monitoring role over this account.

</aside>

Directly from your bot on the Calldesk studio, access quantitative data to monitor the performance of your voice agent.

5 tabs

1. Overview : visualise the amount of the different calls status & reason
2. Overall distribution : visualise the distribution in percentage of the status & reason
3. Funnels : distribution per steps
4. Hang up : focus on the “hung-ups” to understand where to enhance the experience
5. Admin : monitor you calls and minutes consumption

Overview examples

End of calls amount and distribution

Success per step

Overall distribution example

Status distribution (%), please note that the sum of all the “layers” equals 100%

Funnels example