<aside> 🙂 The calls page allows you to visualize the phone calls made on your voice agent. You will be able to filter by date and time (and also advanced filter options), listen to the phone calls, see the textual transcripts of the conversations, export the data to a CSV file, and access more advanced information like the discussion context at the end of the phone call or statistics about the call.
NB: The table view bellow is only accessible by early users of the calldesk studio.
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<aside> 🔒 To access to Calls view, you need the Monitoring role over this account.
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