<aside> <img src="/icons/city_gray.svg" alt="/icons/city_gray.svg" width="40px" /> Calldesk SAS

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<aside> <img src="/icons/row_gray.svg" alt="/icons/row_gray.svg" width="40px" /> Table of Contents

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<aside> <img src="/icons/flash_gray.svg" alt="/icons/flash_gray.svg" width="40px" /> Send us an email to apply: [email protected]

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Summary

We are always looking for talented and motivated individuals to join our fast-growing Callbot SaaS (Software as a Service) company. If you are passionate about technology, customer success, and innovation, we’d love to hear from you. As part of our team, you will help deliver cutting-edge software solutions that empower businesses to manage customer interactions, optimize sales and marketing processes, and build stronger customer relationships. We welcome applications from professionals across various functions—whether in software development, customer success, product management, design, or sales.

Our Culture

At Calldesk, we foster a supportive and collaborative environment where innovation thrives. We value transparency, open communication, and a growth mindset. Our team is passionate about creating technology that makes a real difference for our clients. We encourage sharing ideas, continuous learning, and personal development. Whether you are a developer, product specialist, or marketer, you will find opportunities here to grow your skills, contribute to meaningful projects, and be part of a diverse and dynamic team.

Responsibilities

• Collaborate with clients to understand their unique business needs and requirements
• Design and develop scalable CRM software solutions using SaaS architecture principles
• Customize CRM software configurations to align with client specifications
• Troubleshoot and resolve software issues reported by clients
• Provide technical demonstrations and training to clients, ensuring smooth adoption of the CRM platform
• Stay updated with industry trends and emerging technologies to continuously enhance CRM functionalities
• Collaborate with internal teams to gather and analyze user feedback for ongoing product improvement and development
• Contribute to the creation and maintenance of comprehensive documentation, including user guides, manuals, and FAQs

Qualifications

• Bachelor’s degree in Computer Science, Business, Engineering, or related fields
• Experience in CRM platforms (Salesforce, HubSpot, Zoho, etc.) or SaaS technologies
• Technical skills in programming, integrations, or data analytics (role-specific)
• Strong collaboration, problem-solving, and communication skills
• Ability to work independently and in cross-functional teams
• Passion for delivering customer success and optimizing user experiences

Bonus Points

• Experience with API integrations and third-party software integrations
• Knowledge of Agile software development methodologies
• Familiarity with data analytics and reporting tools
• Certification in CRM platforms (Salesforce, HubSpot, etc.)

Our Benefits

• Competitive salary package
• Performance-based bonuses and incentives
• Comprehensive health insurance coverage for you and your family
• Flexible working hours and remote work options
• Professional development opportunities, including training programs and conferences
• Generous vacation and paid time off policy
• Company-sponsored social activities and team-building events
• Modern and comfortable work environment with state-of-the-art equipment and facilities

Join our team and contribute to the success by revolutionizing the way organizations manage and nurture their customer relationships. If you’re interested in the role, we’d encourage you to apply here: [email protected]