https://embed.notionlytics.com/s/YUhBMWJXeG5UMGRoZFhwS1JEUnRNblZuVG1NPQ==

🚀 Mission

At calldesk, we are building a best-in-class artificial intelligence that is able to speak naturally in more than 30 different languages. This AI is integrated as voice agents in customer call centers in order to automate repetitive phone calls. Over the last years, we've also developed the studio, which is the tool used to quickly create the voice agents.

Our engineering team faces a lot of complex technical challenges: scalability to handle more and more phone calls using a serverless architecture, maintain very low latency, keep increasing the understanding rate of our voice agents, handle VoIP protocol...

🧬 Engineering culture

<aside> ⭐ Ambition. "They didn't know it was impossible, so they did it"

</aside>

<aside> 😎 Ownership. "Don't ask for permission, ask for forgiveness"

</aside>

<aside> 🤼 Cohesion. "Talent wins games, but teamwork and intelligence win championships"

</aside>

🤖 Discover our cloud infrastructure in 5 minutes

Our engineering team proudly won the last AWS Startup Architecture of the Year, where we pitched our infrastructure using AWS services. The video is available on YouTube (in french 🇫🇷) and gives an overview of how we leverage cloud services and serverless architecture to guarantee the high availability and scalability of our products.

https://youtu.be/sHSDkFjGOXs?t=1280

🏗️ Technical stack

<aside> 📰 Node.js

</aside>

<aside> 👕 React.js & Redux

</aside>

<aside> 🎇 AWS services S3, Fargate, Lambda, RDS, DynamoDB, Kinesis, CloudWatch, CloudFront, Amplify, CloudFormation API Gateway...

</aside>

<aside> ⚱️ Serverless Framework

</aside>

🛠️ Tools

<aside> 👓 Visual Studio Code

</aside>

<aside> 👖 Notion

</aside>

<aside> 🎟️ Slack

</aside>

👌🏼 Code best practices

<aside> 📌 100% unit tests coverage

</aside>

<aside> 🌠 Javascript typing with Flow

</aside>